Straight answers.
No runarounds.

Yes. $199 USD + tax, once — no subscription, ever. You own the app and the version you bought for life: it keeps working, keeps exporting, and never turns into a rental. Day-to-day updates and fixes are included. If we ever build a major new version down the road, it might be offered as a separate one-time upgrade — but your logbook keeps working regardless, and we will never convert it into a subscription. Pro is the only paid tier — no Premium above it, no Captain tier, no founding-member loophole.

The app is free to install and free to use up to 100 logged hours. You get the full logbook, the airport and aircraft databases, local sync, and CSV/XLS export — no trial clock, and no nagging until you are near the limit. At 75 hours the app tells you the cap is coming; at 100 hours logged in the app it stops accepting new flights until you buy Lifetime. Two things worth saying plainly: the cap counts every hour in your logbook, including hours you import or carry forward from a previous logbook (simulator sessions don't count), and your data is never locked — reading, exporting and backing up your logbook keep working whether or not you ever buy. Lifetime removes the cap and unlocks the premium features.

When two of your own devices are on the same network, they discover each other directly and sync over an end-to-end mTLS channel. Hybrid Logical Clocks keep edit ordering consistent even when a device has been offline. No relay for your data — sync never puts your flight data in a third-party cloud; just the devices you already paid for, talking to each other. (The one exception anywhere in the app is the optional AI Scan feature, which sends the pages you choose to scan to our AI provider — see the Privacy Policy.) (Adding a brand-new device can pass a 5-minute, end-to-end-sealed invite through our server so you don't have to scan a QR code — it carries key material, never flights.)

Our licensing server hosts the license check and sign-in. When you buy Lifetime, the entitlement that unlocks premium features and unlimited logging lives there. Your flight data does not. That separation is deliberate, and we're happy to be precise about it.

Windows and Linux are available now — the Microsoft Store, the Snap Store, or a direct .deb. Android and iOS builds exist but are still in private testing (invited testers only, not a public beta you can join yet), and macOS is in development. One Lifetime license unlocks all of them as each one lands — you buy once, not once per platform. The download page is the live status.

Yes. The smart importer maps CSV and XLS columns automatically — date format, time format, column intent — and lets you override any guess when it's wrong. Whether it's a roster export, a legacy desktop app, or a decade-old spreadsheet you maintain yourself, it meets your data where it is.

AI Scan reads photographed or scanned logbook pages and extracts the rows for you to review before they commit. It's the one thing in the app that isn't free, because it runs real cloud AI on your pages and we pay per page for it. Rather than bake that cost into the $199 USD and charge every pilot for a service most won't use, we keep it separate: Lifetime gets you a 10-page preview to judge the quality, then you buy pages in packs that never expire, only if you actually need them. If you're not digitizing a paper logbook, you'll never see a charge beyond the one-time license.

Honest answer: we're still measuring it. Extraction quality depends heavily on your handwriting and how standard your logbook layout is (TCCA, EASA, FAA, CASA, CAANZ), and we're in beta — so instead of quoting a number we can't yet stand behind, we built two things to protect you. First, every extraction runs server-side validation that flags implausible values — totals over 24 hours, category time exceeding the flight total, unrecognized registrations — so the review queue surfaces what needs your eye instead of asking you to re-check everything. Second, Lifetime includes a 10-page preview, so you can judge the quality on your own pages before you buy a single page pack. If it can't read your handwriting, you'll know inside those ten pages.

Your page passes through our server to a frontier AI model, running on Google Cloud, which reads it and sends the structured rows back the same way. We hold the image only while the scan is running. Your page is queued for extraction, so the image is staged in our storage until the result comes back and is then deleted — usually a minute or two later; if a delete misses, a sweep every day at 04:00 UTC clears what is left, so the outside limit is 48 hours. Scans from the EU/EEA, the UK, and Switzerland take a direct path instead, where the image is never written to our storage at all. Where it runs depends on your region: if you're in the EU/EEA, the UK, or Switzerland, your page is processed on Google's EU-resident endpoint — inside the European Union — under Google's Cloud Data Processing Addendum; everywhere else it's processed on Google Cloud in the United States under the same Addendum. Google's enterprise AI terms do not permit training on your data — that's contractual, not a hope. We keep only technical metadata (timestamp, page count, cost) for billing and debugging, plus a short-lived copy of the extracted text for up to 7 days so an accidental repeat of the same request isn't billed twice — that window is the text's, not the image's. The full privacy disclosure is shown before your first upload, and Settings → Privacy → Image Processing always shows the live provider, model, and region.

Yes — full refund within 30 days if you haven't used the pages from that purchase yet. Once you've consumed them on extractions, that batch isn't refundable (we already paid the provider). The refund policy page has the precise rules.

Bundled. Every release ships with 84,000+ airports, 10,000+ aircraft types, and 1,500+ manufacturers built in — sourced from OurAirports, OpenSky Network, and OpenStreetMap. There is no first-launch download and no premium 'data pack' upsell. If you want fresher data than your current build, the upstream sources are one click away on our credits page.

It's built airline-first — that's the north star, and the schema reflects it. But the regs we model (FAA, EASA, UK CAA, TCCA, CASA, CAANZ) apply to every pilot, and we don't lock anyone out. GA, instructors, students, military — if you keep a logbook, this is for you.

Always — and getting your raw data out never costs a thing. Full CSV and Excel export is free whether you're on Pro or not, so your logbook is never locked in. (The print-ready PDF logbook and the regulatory formats are a Pro feature.) Your logbook is also just a single file on your device — you could open it with sqlite3 if you really wanted. We have no incentive to make leaving difficult, because we already got paid.

Your support ID. Newer versions of the app show it in Settings, under your sign-in, with the email address on your account and a Copy button. If you chose Hide My Email when you signed in, the address we hold is a private relay from Apple, not the one you write from, so the support ID is how we find your account. Signed in with Google? The email you signed in with is enough.