Support & FAQs

Straight answers for professional pilots. No runarounds.

Is it really a one-time purchase?

Yes. You pay once for the Pro license, and you own the app for life, including future updates. We don't believe in charging you a monthly fee to access your own flight history.

How does the serverless sync actually work?

When both of your devices (e.g., your phone and your tablet) are on the same local WiFi network, they securely connect peer-to-peer. Your data is synced directly between them using a conflict-free replicated data type (CRDT) engine. No data ever touches our external cloud servers.

What platforms are supported?

Currently, Aviator Archive is available on Android, iOS, Windows, macOS, and Linux. Your single Pro license covers all platforms seamlessly through Cloudflare Entitlement Sync.

Can I import my data from AIMS or eCrew?

Yes. We have a smart import engine that can parse CSV and XLS exports from major legacy roster systems. The tool allows you to manually map columns to ensure perfect data fidelity during the transition.

Still need assistance?

If you're encountering an issue that isn't answered here, dispatch a message to our support crew. We typically respond within 24 hours.

[email protected]