Contact
Talk to a person
There is no support tier and no ticket queue. Messages sent here go straight to the person who writes the software, and get answered — usually inside a day, sometimes at an odd hour.
Refunds: you don't need this form. Our refund policy is 14 days, no questions — say so in a message and it's done. Bought through the App Store or Google Play? Those refunds go through Apple or Google, and the refund policy says where.
Signed in with Apple? Include the support ID from the app's Settings, shown under your sign-in in newer versions. If you chose Hide My Email, the address we hold is Apple's relay, not the one you're writing from, so the support ID is the surest way for us to find your account.
Lost your licence key? Include the email address you bought with and we'll look the order up. You don't need the order number.
Found a bug? Tell us what you were doing and what happened instead. Screenshots help more than you'd think, and we'd rather hear about it twice than not at all.
Aviator Archive is published by Seneboy Ventures Inc.. Common questions are answered on the FAQ page, which is usually faster than waiting for us.